Meet Our Team

Each one of our attentive staff members is trained to assist Dr. Hochman in caring for you and pride themselves on personalized service. They will be involved in your care, comfort and safety from beginning to end, from helping you coordinate your consultation with Dr. Hochman, answering your questions, providing assistance with accommodations if needed, and being by your side before, during and after any procedure or surgery.  In surgery our Board-Certified anesthesiologist, nurses and staff will be with you throughout the process. Our staff is excited about being a part of providing the best possible experience for you.

Mark Segal, MD

Board Certified Anesthesiologist

I received my Medical License from The University of Arizona in Tucson, Arizona and did my residency at Brigham and Women’s Hospital, Harvard Medical School Boston, Massachusetts. I provide and monitor the anesthesia involved in all of Dr. Hochman’s surgeries which require it.


Jennifer Shand

Practice Manager

I am from Boston and originally trained as a cosmetologist, however soon took a job as a receptionist in a hospital and have since been involved in healthcare practice management throughout my career. I was at Boston Regional Medical Center for 13 years, Massachusetts General Hospital for three, then moved to Charleston as Director of Admissions at Roper St. Francis Hospital for eight years. Two years ago I joined The Facial Surgery Center as Practice Manager. My diverse background allows me to happily combine those experiences in finance, aesthetics, safety standards, people skills and other different services into utilization of all talents in one setting. I enjoy assisting Dr. Hochman with the business side of the practice and managing the staff.


Kim Tyler, RN, BSN

Surgery Nurse

I am originally from Pennsylvania and obtained my nursing degree from East Carolina University. I joined the Facial Surgery Center in April 2015 with over 20 years of nursing experience.
I have been impressed with Dr. Hochman’s work and was thrilled to become a member of his team. One of my main responsibilities is administering patient care before, during, and after surgery. In addition, I educate patients regarding their surgical procedures to help alleviate any concerns that they may have. My goal is to make the patient’s experience as pleasant as possible.


Marilyn Flack

Records and Billing

I am a retired Elementary School teacher, beginning my career in West Virginia and learning new skills through several continuing education courses. After moving to Charleston, I joined The Facial Surgery Center staff in 2007 as an Operator. Through the years my responsibilities have grown to include overseeing medical records, scheduling patients and billing.




 Amber Smith

Surgical Tech

At The Facial Surgery Center I assist Dr. Hochman with all of his procedures, which has given me an opportunity to work more closely with patients on a personal level.


Betty Coffee


I graduated from Winthrop College with BS in Economics and Computers. I worked in PR and Retail Marketing for a large bank, then worked in the SC Governor’s Office creating economic computer models. After my sons were in school, I worked for the Horry County Schools in Technology for 14 years. I began volunteering for Dr. Hochman and The Hemangioma Treatment Foundation in 2004, becoming a part-time employee in 2008 and have been associated with Dr. Hochman and his staff in all of his practices since 2010. I am involved in social media, public relations, and marketing with various computer related responsibilities.



Sharon Heinmen, Aesthetician

Med Aesthetics Skin and Laser Spa

I am from Wisconsin and am a licensed Esthetician with 16 years’ experience, and offer a multifaceted, in-depth background in both medical and holistic esthetics. I began in 2000 with Aveda. My focus shifted to Medical Esthetics in 2003 with an introduction to laser and medical peels working and learning within a skin cancer center for doctors from Duke University. This was an instrumental beginning to my medical training. I have always been interested in the rapidly advancing science in this industry and felt the need to offer more in-depth, result-oriented treatments with a focus on anti-aging and acne. My priority has always been to provide services and products that I know work to produce the desired results. working together to make my clients’ goals and vision a reality.

By working at The Facial Surgery Center, I am able to keep abreast of the latest advancements in technology and through ongoing training can offer our patients a myriad of services, working with one of the best facial plastic surgeons in the Southeast. Our treatment strategies and regimens complement each other to help you look and feel the best you can be.